Privacy Policy

We are committed to safeguarding your privacy and ensuring that your personal data is protected. You can expect us to handle your data with the utmost care, guaranteeing a high level of data security. Accordingly, we observe the legal provisions stipulated in the Swiss Federal Act on Data Protection (FADP), the Ordinance to the Federal Act on Data Protection, the Swiss Telecommunications Act (TCA) and any other applicable provisions relating to data protection, particularly the EU General Data Protection Regulation (GDPR), as a matter of course.

The following privacy policy describes in particular your entitlements and rights in relation to data protection, as well as the most important aspects of data processing activities within our company. This privacy policy covers the collection of personal data both online and offline, including personal data obtained from different sources, such as customers, suppliers, business partners, websites, apps, third-party social networks and events.

1 Contacts

1.1 Name and address of the controller

The controller in the sense defined under data protection legislation is:

RINCO ULTRASONICS AG
Industriestrasse 4
8590 Romanshorn
Switzerland

Phone: +41 (0) 71 466 41 00
Fax: +41 (0)71 466 41 01
E-mail: info@rincoultrasonics.com
Website: www.rincoultrasonics.com

1.2 Name and address of the data protection coordinator

The data protection coordinator on behalf of the controller is:

Ms Lisa Wetter
RINCO ULTRASONICS AG
Industriestrasse 4
8590 Romanshorn

Phone: +41 (0)71 466 41 15
E-mail: hr@rincoultrasonics.com
Website: www.rincoultrasonics.com

2 Scope and purpose of the collection, processing and use of personal data

The GDPR defines personal data as data that is related to an identified or identifiable natural person. Online identifiers such as IP addresses are classed as personal data unless they are intentionally rendered anonymous.

We collect, process and use your personal data for the following purposes:

2.1 Visiting our website

When you visit our website, data is automatically sent to our website's server via your device's browser. This data is temporarily stored in a server log file. The following data is stored:

• IP address of the accessing computer
• Date and time of the access/retrieval
• Name and URL of the retrieved data and the content of the request (specific page)
• Website from which access was obtained (referrer URL)
• Browser used and, if applicable, your computer's operating system, as well as the name of your Internet provider and the specified language variant
• Access status/HTTP status code
• Amount of data transferred in each case
• Most recently visited website

Legitimate interest is the basis for the temporary storing of your personal data and the log files. Legitimate interest is pursued:

• To enable the content of our website to be displayed correctly
• To provide law enforcement authorities with the information required in the event of an incident
• To continue to improve our range of products and services as well as our online presence
• To collect statistical data

This data is not stored together with other personal data and is deleted as soon as it is no longer required for the purpose for which it is collected.

2.2 Contacting us

Our website enables you to contact us using a contact form and/or via e-mail. In this case, the information you provide is processed for the purpose of handling your request.

If you would like to contact us, the following information is required. Information marked with an asterisk (*) is compulsory. Other information is optional.

• Title
• Surname*
• First name*
• Company*
• Industry
• Building no./Street*
• Postcode*
• Town/City*
• Region
• Country*
• Phone number*
• E-mail address*
• Message*

The compulsory information is required in order to process your request. Providing us with additional optional data will help us to process your request and enable us to provide you with more detailed information.

Our legitimate interest in processing your request is the basis for the processing of your personal data. If contact is established as part of the fulfilment of a contract to which you are a contracting party or as part of pre-contractual measures, this forms an additional basis for the processing of your personal data.

You can object to this data processing at any time by sending an e-mail to hr@rincoultrasonics.com. In this case, your request will no longer be processed.

Your personal data will be deleted as soon as it is no longer required for the purpose for which it is collected. Accordingly, personal data entered in the contact form input screen and personal data transferred via e-mail will be deleted when the relevant conversation with you is ended. The conversation is ended when it is apparent that the matter in question has been fully clarified or when a conversation ceases as a result of your objection to it.

2.3 Trade fair visits

When you visit us at a trade fair, we will process your inventory data (for example, names, addresses and contact details).

The submission of an offer requested by you is the basis for the processing of your personal data.

2.4 In connection with interested parties, customers, suppliers and service providers

We process inventory data (for example, names, addresses and contact details) and contractual data (for example, services rendered, names of contacts, payment information) for the fulfilment of contractual and pre-contractual obligations.

The fulfilment of a contract to which you are a contracting party or the implementation of pre-contractual measures is the basis for the processing of your personal data.

If we store your personal data as part of a contractual relationship, this data will be stored for as long as the contractual relationship exists and for no longer than limitation periods in which we may bring a claim are valid, or legal or contractual retention obligations exist.

3 Transfer of personal data

We treat your personal data as strictly confidential and only pass it on when you have given your express consent, when we are legally obligated to pass on your data, or when we are obligated to do so in order to assert our rights, particularly in relation to claims arising from the contractual relationship. We also pass on your personal data to third parties when this is required within the scope of the use of the website or for the performance of any services requested by you, or if a processing relationship exists. Use of the transferred data by third parties is strictly limited to the named purposes.

We disclose your personal data to the following categories of recipients:

• Companies within the RINCO Group
• Partner companies
• Service providers
• Logistics partners
• Authorities
• Customer relationship managers
• Support organisations

We also pass on your personal data to third-party companies abroad (such as contracted service providers or subsidiaries) if we are required to do so as part of the data processing activities described in this privacy policy. The legal provisions for the transfer of personal data to third parties are adhered to as a matter of course. If the level of data protection in a country in which the data is processed does not satisfy the applicable data protection provisions, we will make contractual arrangements to ensure that your data is protected to the same level as in Switzerland and/or the European Economic Area (EEA) at all times.

If we employ processors as part of the provision of our services, we will take suitable legal precautions and relevant technical and organisational measures to guarantee the protection of your personal data in accordance with the applicable legal provisions.

4 Retention period

We only process and store your personal data for as long as is necessary for the fulfilment of our contractual and legal obligations, or otherwise for the purposes of the processing activities, as well as in accordance with the legal retention period. Wherever possible, your personal data is deleted or anonymised as soon as it is no longer required for the abovementioned purposes or, if applicable, the prescribed retention period has expired.

We will also delete your personal data if you send an e-mail requesting us to do so to hr@rincoultrasonics.com, provided that no legal or contractual retention obligations or other security obligations exist with regard to this data.

5 Cookies

5.1 What are cookies?

Our website uses cookies. Cookies are small text files or other storage technologies which are placed and stored on your device using your browser. When you call up a website, a cookie may be stored on your operating system. These cookies are used individually to process specific data relating to you, such as your browser data, location data or your IP address.

We can use cookies to tailor the information and offers displayed on our website to make them more relevant to you. Cookies enable us to recognise visitors in order to make it easier for you to use our website. This also constitutes our legitimate interest in the processing of your data.

5.2 What data is stored in the cookies?

Only pseudonymised data is stored in the cookies we use. When a cookie is activated, it is assigned an identification number. Your personal data is not linked to this identification number. Your name, IP address or similar data that would enable the cookie to be directly linked to you is not stored in the cookie.

5.3 What type of cookies do we use?

Session cookies
We use session cookies. These cookies store a session ID, which enables different browser requests to be assigned to the web session. This means that your computer can be recognised when you return to the website. The session cookies are automatically deleted when you log out of or close your browser. We use this type of cookie to ensure that our website operates and functions properly.

Persistent cookies
We also use persistent cookies. These cookies remain on your computer even after the respective web session has ended. Your computer is then recognised automatically the next time you visit our website and your preferred entries and settings are remembered. These cookies are stored on your hard drive and expire after a set period of time without you having to delete them yourself. We use this type of cookie to improve the usability of our website by storing user-specific settings.

Non-personal cookies
Non-personal cookies, such as statistic cookies, do not transfer any personal data to us. They help us to understand how visitors interact with the website by collecting and reporting information anonymously.

Preference cookies
Preference cookies enable a website to remember information that influences the way a website behaves or looks, such as your preferred language or the region that you are in.

Security cookies
We use security cookies to identify and prevent security risks. For example, we can use these cookies to store information about your web session.

Third-party cookies
We also use functions of certain web analytics services to help us improve the functionality of our website and our online services, as well as to make our website more interesting for you. To this end, cookies from partner companies (“third-party cookies”) are also stored on your hard drive when you visit our website. Further information on the use of third-party cookies is provided under “Analysis tools” (see Figure 6).

5.4 How can you prevent the use of cookies and/or delete them?

Most Internet browsers automatically accept cookies. If you do not want this, you can set up your browser so that you are notified of cookies and can accept them on a case-by-case basis. Alternatively, you can block cookies in general or in specific cases. You can also set cookies to be automatically deleted when you close your browser. In addition, you can delete cookies which have already been stored at any time using your Internet browser or another software program.

The procedure for monitoring and deleting cookies may vary depending on the browser you use. More information can be found in your browser's help menu.

The following links provide more information about this procedure for the most commonly used browsers:

• Explorer: https://support.microsoft.com/...
• Firefox: https://support.mozilla.org/en...
• Google Chrome: https://support.google.com/chrome/answer/95647?hl=en-GB
• Safari: https://support.apple.com/en-g...
• Opera: https://help.opera.com/en/late...

6 Analysis tools

6.1 Google Analytics

On the basis of our legitimate interests, we make use of Google Analytics, a web analytics service provided by Google Inc. (“Google”) (1600 Amphitheatre Parkway, Mountain View, CA 94043, USA). Google uses cookies.

The information generated by the cookie about your use of our website (including your IP address) is transferred to a Google server in the USA, where it is then stored. Google is certified under the Privacy Shield Framework and thereby guarantees to uphold European data protection legislation (https://www.privacyshield.gov/... uses this information on our behalf to evaluate your use of our website, to compile reports on website activity and to provide us with other services related to the use of the website and the Internet. Google does not merge the IP address transferred from your browser within the scope of Google Analytics with other data.

We only use Google Analytics with active IP anonymisation. This means that Google truncates the user's IP address in member states of the European Union as well as in other states which are party to the Agreement on the European Economic Area. The full IP address will only be transferred to a Google server in the USA and truncated there in exceptional cases.

You can prevent the data generated by the cookie relating to your use of the website (including your IP address) from being recorded by, transferred to and processed by Google by clicking the following link and downloading and installing the browser plug-in: https://tools.google.com/dlpage/gaoptout?hl=en-gb. This will activate an opt-out cookie which will prevent your data from being recorded when you visit this website in the future. Please note, however, that you may not be able to make full use of all the website features if this cookie is activated.

Further information on terms of service and data protection within the scope of Google Analytics is available at https://www.google.com/analyti... or https://policies.google.com/?hl=en-GB.

6.2 Google AdWords

On the basis of our legitimate interests, we make use of the online advertising program “Google AdWords”, which is part of Google's marketing services.

If you are directed to our website via a Google advert, a “conversion cookie” is placed on your computer by Google AdWords. These cookies expire after 30 days. They do not contain any personal data and therefore cannot be used to personally identify you. If the cookie has not yet expired and you visit specific pages of our website, both we and Google are able to see that you have clicked on the advert and were directed to this page. Each Google AdWords customer receives a different cookie. This means that cookies cannot be tracked across websites by AdWords customers. The information collected using the conversion cookie is used to generate conversion statistics for AdWords customers who have opted for conversion tracking. We do not receive any information that could be used to identify you personally.

The information collected by the cookie about your use of our websites is generally transferred to a Google server in the USA, where it is then stored. Google is certified under the Privacy Shield Framework and thereby guarantees to uphold European data protection legislation (https://www.privacyshield.gov/participant?id=a2zt000000001L5AAI&status=Active).

You can object to interest-based advertising shown by Google. To do so, call up the following link from each of the Internet browsers you use and change your preferred settings: https://adssettings.google.co....

Further information on terms of service and data protection within the scope of Google AdWords is available at https://policies.google.com/technologies/ads.

7 YouTube

We use the video provider YouTube to embed videos on our website. YouTube is a service provided by YouTube LLC (“YouTube”), 901 Cherry Ave., San Bruno, CA 94066, USA. YouTube LLC is a subsidiary of Google Inc. (“Google”), 1600 Amphitheatre Parkway, Mountain View, CA 94043, USA.

Google is certified under the Privacy Shield Framework and thereby guarantees to uphold European data protection legislation (https://www.privacyshield.gov/participant?id=a2zt000000001L5AAI&status=Active).

We use embedded YouTube videos in “privacy-enhanced mode”, meaning that your user data is not passed on to YouTube if you do not play the videos. Data will only be passed on if you activate the videos. We do not have any influence over this transfer of data. You can prevent YouTube from saving cookies to your computer by changing the relevant setting in your browser software. You will still be able to use the website. However, you may not be able to access all the website functions in some cases.

If privacy-enhanced mode is not turned on, a connection to the YouTube servers will be established as soon as you visit one of our websites featuring an embedded YouTube video. The pages you visit will also be shared with the YouTube server. If you are logged in to your YouTube account, YouTube can directly link your browsing behaviour to your personal profile. You can prevent this by logging out of your YouTube account.

For further information on the processing of your data within the scope of YouTube as well as your associated rights and settings options regarding the protection of your privacy, please consult YouTube's terms of service (https://www.youtube.com/t/terms) and privacy policy (https://policies.google.com/privacy).

8 Google Maps

On the basis of our legitimate interests, we make use of Google Maps to display maps provided by Google Inc., 1600 Amphitheatre Parkway, Mountain View, CA 94043, USA. Google is certified under the Privacy Shield Framework and thereby guarantees to uphold European data protection legislation (https://www.privacyshield.gov/participant?id=a2zt000000001L5AAI&status=Active).

This website contains content from Google Maps. By visiting this website, data such as your IP address is transferred to Google in the USA, where it is then stored. Google processes this data as a usage profile for the purpose of designing its services, advertising and market research in line with demand. If you are logged in to Google, this data is directly linked to your account. If you do not want this, you need to log out before visiting this website. By using this website, you agree that Google, one of its representatives or third parties may record, process and use data that has been automatically collected or manually entered by you. Please note that we as the website provider do not possess any information about the content of the data which is transferred or how this data is used by Google. You can prevent the use of Google Maps by deactivating JavaScript in your browser settings. However, you may not be able to access all website functions in some cases.

For further information on the processing of your data within the scope of Google Maps as well as your associated rights and settings options regarding the protection of your privacy, please consult Google's terms of service (https://www.google.com/intl/en/help/terms_maps.html) and privacy policy (https://policies.google.com/privacy).

9 Your rights

9.1 Right of access

You have the right to obtain confirmation from us as to whether or not we are processing your personal data and, if so, information about the nature of this data.

9.2 Right to rectification

You have the right to obtain the rectification of inaccurate personal data, as well as the right to have incomplete personal data in our system completed.

9.3 Right to erasure

You have the right to obtain the erasure of your personal data, for example, when the data is no longer necessary for the purposes for which it was collected or processed. However, if we are obligated or entitled to retain your personal data for the fulfilment of legal or contractual retention obligations, we can only restrict and/or block your personal data as far as we are required to do so.

9.4 Right to restriction of processing

You have the right to obtain from us restriction of processing of your personal data.

9.5 Right to data portability

Where applicable, you have the right to receive your personal data in a structured, commonly used and machine-readable format and the right to transmit this data to a third party.

9.6 Right to object

You have the right to object to processing of your personal data at any time in accordance with the applicable legal provisions.

9.7 Withdrawal of consent

You have the right to withdraw your consent to processing of your personal data at any time, with effect for the future.

9.8 Right to lodge a complaint

Where applicable, you have the right to lodge a complaint with a competent supervisory authority if you consider that the processing of your personal data infringes provisions on data protection.

If you have any questions relating to our data protection activities and for further information on your rights as set out under points 10.1 to 10.8, as well as on how you can assert these rights, please contact us using the contact information provided in section 1 of this privacy policy. If necessary, we reserve the right to ask for identification in order to process requests in an appropriate manner.

10 Data security

We implement technical and organisational security measures to protect your personal data against tampering, loss, destruction or access by unauthorised persons, as well as to guarantee that your rights are protected and the applicable data protection provisions are observed.

The measures taken are intended to guarantee the confidentiality and integrity of your personal data, as well as the long-term availability and capacity of our systems and services when processing your personal data. They are also intended to ensure that your personal data can be restored and accessed again in a timely manner in the event of a physical or technical incident.

Encryption of your data is also included as part of our security measures. All personal data you enter online is transferred via an encrypted transmission path, meaning that this personal data cannot be viewed by unauthorised third parties at any time.

Our data processing activities and security measures are continuously improved in line with technological developments.

We also take internal data protection very seriously. Our employees and contracted service providers are obligated to maintain confidentiality and observe data protection provisions. In addition, access to your personal data by our employees and contracted service providers is granted only where strictly necessary.

11 Use of the website by minors

The website is intended for use by an adult audience. Minors, in particular children under the age of 16, are not permitted to share personal data with us or to register for a service without the approval or consent of their parents or legal guardians. Any such data we find to have been shared with us will be deleted. The child's parents or legal representatives may contact us to request that the data be deleted or the services cancelled. In this case, we will require a copy of an official document proving that you are the child's parent or legal guardian.

12 Links to other websites

Our website may include links to the websites of other providers to whom this privacy policy does not apply. If you follow these links, we will no longer have any influence over the processing of any data that is transferred to third parties as a result (for example, the IP address or URL where the link is located), as we have no control over the behaviour of third parties. We therefore cannot accept any responsibility for the processing of your personal data by third parties. Please consult the privacy policies of the respective website providers concerning the collection, processing or use of your personal data in connection with the use of these websites.

13 Changes to the privacy policy

We expressly reserve the right to supplement or change this privacy policy at any time. Any changes and supplements are at the sole discretion of the company. The current status is V1.0.

The original privacy policy is in German. The translated versions serve only to facilitate understanding. In case of disputes, the German